I am unable to connect the iW1 to my home Wi-Fi network.
If you have an iOS device with 4.0 or later, try using our free iHome Connect app.
Verify that your Wi-Fi network is functioning and that the firmware of your router is up-to-date.
Verify that your router is discoverable (must broadcast itself and not require user to type in the exact name).
Must use WPA/WPA2 security (not WEP, or WPA/WPA2 enterprise).
Move the iW1 closer to your network access point; the Wi-Fi signal is weak or the iW1 is out of range of your Wi-Fi network.
Make sure that the SSID name of your home router consists of normal characters or digits, with no space or special characters like %/#/* inserted.
If your wireless base station / router uses Media Access Control (MAC) filtering make sure the iW1 address (http://169.254.1.1) is added to the MAC filter list on your base station by using the documentation that came with your base station / router.
Reset your router.
iW1 Hardware Reset:
Unplug the AC jack/remove the iW1 from the charging base.
Slide the rear Power Switch to the OFF and then ON position.
Reconnect AC jack, place iW1 on charging base and wait 30 sec.
