Support iW1 Troubleshooting

I've selected the iW1 speaker as my AirPlay audio source, but I do not hear any music.

  1. Verify that the volume is not muted or set to 0.
  2. Verify that there is not another iTunes library or iOS device connected to the iW1 speaker.
  3. Try restarting iTunes or your iOS device.
  4. Try restarting your iW1 by lifting the iW1 off the charging base and switch the rear power switch OFF and then ON.
  5. Upgrade the software on your AirPlay compatible device (iTunes, iPad, iPhone, or iPod touch).