Support iP15 Troubleshooting

Sound is distorted

  1. Volume level is set too high.

    • Decrease the unit volume.
  2. Sound source is distorted.

    • If original sound source file is poor quality, distortion and noise are easily noticed with high-power speakers.Try a file from a trusted audio source such as iTunes.
    • If you are using an iPod Shuffle or external sound source like older generation iPod, try reducing the output volume on the device itself. Also, try turning bass boost OFF under iPod settings.