Support iW1 Troubleshooting

The iW1 doesn't respond or doesn't turn ON.

  1. Verify that the adaptor is connected and the power outlet is always 'live' (not controlled by a wall switch).
  2. iW1 Hardware Reset.
    • Unplug the AC jack/remove the iW1 from the charging base.
    • Slide the rear Power Switch to the OFF and then ON position.
    • This will reset the iW1, wait 30 seconds for the iW1 to startup.