Support › iDL45
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Docking connector works with:
- iPod nano 7th GEN, iPod touch 5th GEN
- iPhone 5/5C/5S, iPhone 6, iPhone 6 Plus
- iPad 4, iPad mini/iPad mini 2/iPad mini 3, iPad Air/iPad Air 2
FAQ's
Discover answers to some of the most common questions about your iHome product.
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My iHome unit is not recognizing my iOS device (iPhone/iPad/iPod) through the dock connector.
Protective cases require removal prior to docking to the iHome unit. Please try docking the device without the protective case. NOTE: You can use the USB port to charge and play your device as well.
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How can I unlock my unit from “Recovery Mode”?
How can I unlock my unit from “Recovery Mode”?
- Make sure you have the latest version of iHome Set (v1.1.3 or later).
- Undock the iOS device and dock it again. iHome Set app will pop up a message letting you know the unit is under recovery mode.
- Press “OK” on the message box.
- Scroll down to “Search for Update” and press upgrade. Unit will do the full upgrade again and bring the unit back to normal condition.
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What’s the warranty period for this product?
Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.
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Can the USB port charge and play Android devices?
The USB port will charge your Android device but does not support audio. To play audio you can connect it via a patch cord to the 3.5mm line-in jack.
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Would I lose the time and alarm settings if I replace the backup batteries?
NO, but make sure the AC adapter is connected. Otherwise, all settings may be lost during battery replacement.
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Can I use this unit in other countries?
Yes. The power adapter is able to handle input voltage from 100 to 240VAC. You may need a plug adapter to convert for the overseas outlet. Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA. For more information on our international iHome products, please visit www.ihomeintl.com.
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The display is too dark?
Try pressing the Snooze/Dimmer Button on top of the unit repeatedly to adjust the LED brightness.
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Can the unit operate on the back up batteries?
The backup batteries only provide continuous clock and alarm operation in the event of a power failure. Other functions will not work.
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How to change the clock display to 12hr. mode or 24hr. mode (military time)?
Press and hold “Clock Button” for 2 seconds. Press and release “Alarm 1 or 2 button” to select 12 or 24 hour display. Press clock button again (or no button within 10 seconds) and the settings are automatically saved.
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What is “Sleep mode”?
“Sleep mode” lets you fall sleep to your iPhone/iPod or radio, gradually lowering the volume until the unit shuts off at the selected time.
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Can I use this iHome unit with Lightning 8-pin and with 30-pin iOS devices (iPod, iPhone, iPad)?
Yes, you can dock Lightning connector devices and connect 30-pin devices to the USB port.
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Should I disconnect the unit if I am going on vacation?
If the unit is to be left unused for an extended period of time, such as a month or longer, the power cable should be unplugged from the unit to prevent damage from power outage.
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My unit is inoperable and “RECOVER” is displayed on the unit.
The unit can go into “RECOVER” mode if it loses connectivity with the app.
Solution: 1. Undock the iOS device from the iDL45. 2. Go to the App Store and update the iHome Set app (v1.1.3 or later). 3. Dock the iOS device back on the iDL45. 4. Open the iHome Set App. 5. Within iHome Set App, scroll down and select “Search for Update.” 6. Select “Update” to download the latest version. 7. The upgrade takes approximately 5 minutes. The unit will function properly after the update has been completed.
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