Support › iDL100
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Docking connector works with:
- iPod nano 7th GEN, iPod touch 5th GEN
- iPhone 5/5C/5S, iPhone 6, iPhone 6 Plus
- iPad 4, iPad mini/iPad mini 2/iPad mini 3, iPad Air/iPad Air 2
FAQ's
Discover answers to some of the most common questions about your iHome product.
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My iHome unit is not recognizing my iOS device (iPhone/iPad/iPod) through the dock connector.
Protective cases require removal prior to docking to the iHome unit. Please try docking the device without the protective case. NOTE: You can use the USB port to charge and play your device as well.
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What’s the warranty period for this product?
Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.
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Can the unit operate on the back up batteries?
The backup batteries only provide continuous clock and alarm operation in the event of a power failure. Other functions will not work.
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The display is too dark?
Try pressing the Snooze/Dimmer Button on top of the unit repeatedly to adjust the LED brightness.
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Would I lose the time and alarm settings if I replace the backup batteries?
NO, but make sure the AC adapter is connected. Otherwise, all settings may be lost during battery replacement.
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Where can I buy a replacement CR2450 Clock Backup Battery?
Battery CR2450 is standard 3.0 V Lithium Battery (620 MAh) and it can be purchase from our website or from most electronic store.
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