Support IDM11 Troubleshooting

Trouble pairing device/computer with the iHome device.

Bluetooth implementation varies depending on your device’s hardware and operating system.

  • Make sure you have the latest firmware on the pairing device.
  • The unit will automatically link with the last previously paired Bluetooth device if the device is still within range (approx. 30 feet). To pair with a different device you must turn off Bluetooth capability on the already paired device, or take it out of range.
  • If your device does not auto-link when within range, re-pair the device. To do so, first delete this unit from your Bluetooth devices menu. Move the Lock/Aux/Bluetooth Switch to the Bluetooth position to begin pairing.
  • Make sure your device is working properly. Check your device’s manual for details on Bluetooth pairing and linking.